Craig is responsible for ensuring that the North American office is aware of all relevant projects in our industry, in view of securing an opportunity to provide our world-leading products for long-term urban tree health and sustainable infrastructure. He follows up on projects and proposals in order to serve clients with the best possible support. Craig regularly contacts our customers and potential clients to build profitable relationships regarding ongoing and upcoming projects. He also manages the day-to-day operations of the North American office, including IT.