Privacy Policy - GreenBlue Urban
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Privacy Policy

At GreenBlue Urban, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

This policy may change from time to time, so it’s important that you visit back occasionally to make sure you are happy with any changes. By using our website, you are agreeing to be bound by this policy. If you have any questions regarding this policy please don’t hesitate to contact us.

Who are we?

We are GreenBlue Urban, the worlds leading urban tree planting specialists. Our registered address is Northpoint, Compass Park, Junction Road, Bodiam TN32 5BS.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about products and services or if you subscribe to receive our newsletters and email updates.

What type of information do we collect?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.

How is your information used?

We may use your information to:

  • Send you communications that you have requested and that may be of interest to you. These may include campaigns, newsletters and promotions;
  • Notify you of any changes to our services;

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to this information?

We will not sell or rent any of your information to third parties.

We will not share your information with third parties for marketing purposes.

Your choices

You can choose whether or not you wish to receive information from us. If you do not wish to receive direct marketing communications from us about our industry leading products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will only contact you for marketing purposes by email, phone or text message if you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: [email protected] or telephone on 0800 018 7797.

How you can access and update your information

The accuracy of your information is important to us. We are currently in the process of making it easier for you to emend and review the information we hold about you. In the meantime, for changes in email addresses or if any other information we hold about you is incorrect please email us at: [email protected].

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated as securely as possible by having  SHA2 & 2048-bit encryption installed on our website (shown by the ‘padlock’ in your web browser). However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

Profiling

We may use the information we collect from you to create a profile of your interests and preferences to ensure that we contact you with information that’s most relevant to you.

Use of ‘cookies’

Like many websites, GreenBlue Urban’s website uses cookies. These ‘cookies’ are small pieces of information sent by an organisation to be stored on your hard drive that allow a website to recognise you when you visit again. They store statistical data about your browsing actions and patterns, however they do not identify you as an individual.

It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website. To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Review of this policy

We keep this Policy under regular review. This Policy was last updated in March 2018.