Arran joined the team in 2017 with starting off in Product Development assisting with the R&D of new products before moving into Operations where he coordinated and processed project soil requirements. Arran now heads up the project support and aftersales department also supporting the Operations team in the design and manufacture of bespoke products to fulfil complete customer satisfaction. This can involve site visits throughout the country to provide both customers and installers support with any challenges which may occur through to bespoke installations.